Appointment Policies

I value communication over non-communication, and am willing to be flexible with clients once they have an established relationship with me. But in general, these are my appointment policies:

Cancellation Policy

If you must cancel this appointment, you have 24 hours before the start time of the appointment to cancel without paying a cancellation fee. If you cancel the appointment less than 24 hours, you will be responsible for the entire session fee.

No Show Policy

If you do not show up for your appointment and do not communicate with me, by the 15 minute late mark, I will consider you a no-show, and you will pay the entire session fee from the card I have on file for you.

Rescheduling Policy

The only exception to the cancellation policy is if you call to reschedule before the . I am willing to be flexible with clients, but habitual rescheduling will be treated like cancellations.

Late Policy

Sessions start on time, and end on time. If I am late, the session will be extended by the amount of my lateness, or if not possible to extend, the late time will be added on to the next session.

Secret Handshake Club Members

If you are a member of the Secret Handshake Club, these policies also apply to you. I will bill you at the discounted rate if you are a no-show. You will not lose your member benefit massage, and may still redeem it as long as the billing period has not closed.

 
 
 
 
  
 
 
 Paul Brown Massage Therapy
  
 9 Google reviews 
 
 Write a review 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Nancy Johnston 
 
2023-05-28
 
 
  
Paul is wicked smart and is very knowledgeable about the body. And he totally geeks out over it! This makes his massages very effective! I’ve been getting massage for many years. Some really good. Some meh. I really enjoy deep tissue work. Paul is very effective!
  
 
  
 
 
 
  
 
 
 Caroline Basile 
 
2023-03-28
 
 
  
Paul is a fantastic and knowledgeable massage therapist! He helped me by working out several areas of tension in my back and hips. I truly felt rejuvenated and considerably less tense after working with him.
  
 
  
 
 
 
  
 
 
 Timothy Koch 
 
2021-07-29
 
 
  
Paul knows how to work muscles I didn't know needed working.
  
 
  
 
 
 
  
 
 
 Perry Trowbridge 
 
2021-07-21
 
 
  
Thanks Paul very much for your superb service!! It hurt so good lol. I hope that we will get together soon. Great job and many more thanks!!
  
 
  
 
 
 
  
 
 
 Bryan Sperrazza 
 
2020-06-20
 
 
  
Exceptionally knowledgeable when it came to addressing my long standing back issues and providing me the tools to help myself feel and stay better, besides being a great massage therapist.
  
 
  
 
 
 
  
 
 
 Steve Scott 
 
2019-04-18
 
 
  
A consummate professional. He loves and continually educates himself in the study of anatomy and massage therapy, and you'll feel it in all the best ways. Body, mind, and spirit. You won't be disappointed. I highly recommend.
  
 
  
 
 
 
  
 
 
 Sordid Affair 
 
2018-05-23
 
 
  
  
 
  
 
 
 
  
 
 
 Russell Davies Silva 
 
2018-04-20
 
 
  
Fun teacher for massage.
  
 
  
 
 
 
  
 
 
 locker47 
 
2017-09-19